Rules for Deleting Personal Data
We respect your right to privacy and comply with all applicable data protection laws. These rules describe the process and conditions for deleting personal data that you have provided on our website.
1. Right to Delete Data
You have the right to request the deletion of your personal data at any time. We are committed to fulfilling your request in accordance with legal requirements and our internal procedures.
2. Procedure for Submitting a Deletion Request
To request the deletion of your personal data, please follow these steps:
- Send a request to the email support@skytel24.com with the subject “Personal Data Deletion Request” or fill out the form below.
- Provide your full name, contact information, and a description of the data you wish to delete.
- To confirm your identity, we may request additional information.
3. Processing Timeframes for Requests
We process personal data deletion requests within 30 calendar days from the date of receipt. In some cases, this period may be extended if additional information is required or if fulfilling the request is associated with technical difficulties. We will notify you if the processing period is extended.
4. Exceptions to the Right to Deletion
In some cases, we may refuse to delete your data if it is necessary:
- To fulfill legal obligations, including maintaining records in accordance with the law.
- To protect our legitimate interests, for example, if your data is needed to resolve disputes or prevent fraud.
- If the data has been anonymized and cannot be used to identify you.
5. Consequences of Data Deletion
Once your data is deleted, we will not be able to restore it. This may affect your ability to use certain services on our website. It is important to remember that data deletion does not affect the legality of processing based on consent before its withdrawal.
6. Contact Information
If you have any questions or concerns about the deletion of your data, you can contact our support team at support@skytel24.com or by phone at +3723335510.
We are committed to protecting your data and ensuring that your deletion request is processed in accordance with the highest standards of security and privacy.
SkyTel OU is located at:
Lasnamäe 18 Tallinn
11416 — Harjumaa , Estonia
Reg. number: 12926323